Privacy Policy

Privacy Policy

Introduction

Welcome to https://peppermint-tea-brewing-methods.scoopsurge.com (hereafter referred to as “Peppermint Tea Brewing Methods,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of data that we collect from users accessing and interacting with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

1. Our official website located at https://peppermint-tea-brewing-methods.scoopsurge.com.
2. All associated mobile and web applications developed by us or third parties that we integrate into our services.
3. Online forms, surveys, and other interactive features on our platforms.
4. Services provided through our website, including subscriptions, orders, and user accounts.

Please note that this Privacy Policy does not extend to external websites, apps, or services linked from our platform. These third-party entities have their own privacy practices, governed by their respective policies, which we encourage you to review before engaging with them.

Processing Activities

This policy outlines the ways in which we process personal data when:

1. You use our applications and services as an authorized user, which includes creating an account, placing orders, or participating in interactive features.
2. You visit our websites that are subject to this Privacy Policy.
3. You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

1. Account Information: This includes your user name, email address, and password used for accessing our services.
2. Payment Information: Details required to process transactions, such as credit/debit card numbers, expiration dates, and security codes.
3. Financial Information: Data related to your payment history, billing addresses, and transaction records.
4. Purchase Information: Items you have ordered, purchase frequency, and order history.
5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our apps or accessing location-based services.
6. Location Data: Information about your geographic location when you choose to share it or when using certain features of our apps.
7. Feedback: Comments, reviews, and ratings you provide to help us improve our products and services.
8. Social Media Information: If you connect our accounts with social media platforms, we may collect data from those platforms (e.g., your name, profile picture, and friends/followers lists).
9. Product Information: Details about products you have viewed or purchased, including product preferences and customization options.

We gather this information through various means, such as user input forms, browsing interactions, tracking technologies (including cookies), and third-party data providers who assist us in delivering our services.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our websites and apps, ensuring secure access and enabling certain features.
2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
3. Analytics Cookies: These track user behavior on our sites to provide insights into how visitors use our digital properties, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for the duration necessary to fulfill the purpose(s) for which it was collected, as well as to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we have implemented robust security measures:

1. Data Encryption: We use encryption protocols for data in transit and at rest to prevent unauthorized access.
2. Secure Servers: Our data storage and processing servers adhere to strict security standards.
3. Access Controls: Only authorized personnel have access to sensitive information, and they are required to maintain confidentiality.
4. Regular Audits: We conduct periodic security audits to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

1. Access: You can request access to the personal data we hold about you.
2. Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
3. Erasure (Right to be Forgotten): In some jurisdictions, you can request the deletion of your data.
4. Restriction: You may have the right to restrict the processing of your data in certain circumstances.
5. Portability: You are entitled to receive your personal data in a structured, commonly used format.
6. Objection: You can object to the processing of your data for specific purposes.
7. Non-Discrimination: You have the right not to be subject to automated decision-making processes that significantly affect you.
8. Complaints and Appeals: You can file complaints with data protection authorities or exercise your rights by contacting our privacy team at the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

• Email: contact@peppermint-tea-brewing-methods.scoopsurge.com
• Mail: [Provide postal address]

We value your trust and are committed to maintaining the security and privacy of your personal information.